Responsible Gaming

Gambling Should Be Entertainment

At Flatmates TV, we're committed to promoting responsible gaming practices. It's important to understand that gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only involve money you can afford to lose.

Star Casino online games are games of chance. The house always has a mathematical advantage, and winning is never guaranteed. Play for fun, set limits, and always gamble responsibly.

Age Verification

In Australia, online gambling is only legal for persons aged 18 years and over. By accessing Star Casino online through our site, you confirm that you are at least 18 years of age and meet all local legal requirements to gamble in your jurisdiction.

We do not knowingly allow access to gambling services for anyone under the legal age. If you are under 18, please do not proceed.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:

• Chasing losses – trying to win back money you've lost by gambling more
• Gambling with money needed for essentials (rent, bills, food, utilities)
• Hiding gambling activities or lying about the time and money spent gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with larger amounts to achieve the same excitement
• Neglecting family, friends, work, or studies due to gambling
• Borrowing money to gamble or pay gambling debts
• Failed attempts to cut down or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Experiencing physical health problems due to stress from gambling

If you've noticed any of these signs, it's important to take action immediately.

Self-Help Tools & Controls

Most reputable online casinos, including Star Casino, provide tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're prepared to lose during a gaming session
• Session Time Limits: Set automatic reminders or session cutoffs to prevent extended gambling periods
• Reality Checks: Enable pop-up reminders that inform you of how long you've been playing and how much you've wagered
• Self-Exclusion: Voluntarily exclude yourself from accessing gambling services for a set period (typically 6 months to 5 years)
• Account Cooling-Off Period: Request a temporary break from your account before reactivating it

We encourage you to use these tools proactively, even if you don't currently feel you have a problem. Responsible gambling is about prevention as well as intervention.

Support Organizations in Australia

If you're struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:

Australia (Primary Resources)

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
  Provides counselling, self-assessment tools, and resources specific to Australian gambling laws and support services.
• Gamblers Anonymous Australia
  Support groups and peer assistance available across major Australian cities.

International Resources

• GamCare (UK)
  Website: www.gamcare.org.uk
  Free confidential support and information for problem gamblers.
• GamStop (UK)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537)
  Helpline available 24/7.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Resources and support for problem gambling.

If You Need Help, Reach Out Now

Problem gambling is treatable, and help is available. There is no shame in seeking support. Reaching out to a counselor or support organization is a sign of strength, not weakness.

If you or someone you know is struggling with gambling:

• Contact Gambling Help Online on 1800 858 858
• Visit www.gamblinghelponline.org.au for confidential support
• Use the self-help tools available on your gaming account
• Talk to a trusted friend, family member, or healthcare provider

Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or relationship problems, it's time to seek help.